Jurisdiction for use:
This site is intended for use only by those who can access it using legally accepted methods such as via a web browser.
This site is governed by the laws of the country of the UK within which we reside and any dispute or action arising out of this site shall be determined in accordance with such laws.
Accuracy and Validity of Information:
Whilst we take all reasonable steps to ensure that the information contained within these pages is accurate and up-to-date, it is nonetheless supplied on an “as is” basis and accordingly we do not accept any liability for any errors or omissions. If you are in any doubt as to the validity of information made available within these pages, we recommend you seek verification by contacting us.
Whilst we take all reasonable steps to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum. In addition we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.
At ACS Networks (UK) Ltd, we look after your details carefully. We adhere strictly to the requirements under UK data protection legislation following the introduction of the General Data Protection Regulation (GDPR).
This policy describes how we collect, use and look after the information you provide us with when you use our online and mobile services and when we provide you with our products and services.
We may collect the following data:
• Your / Your companies contact information of name, email address and phone number if you complete and submit our contact form;
• Information on how you use our website, including details of your domain name and Internet Protocol (IP) address, operating system, browser version, cookie details, how long you stayed on a page, the route you took to navigate through the pages and the website that you visited prior to accessing our site;
Collecting this information helps us better understand what you need from us. We use it to offer you products and services that will meet your needs and to improve your browsing experience on our website.
We will not sell, rent or otherwise disclose your personal details to any third parties, except:
• When required to do so by law;
• In response to a valid legal request by a law enforcement officer, government agency or other regulatory authority;
• When you have explicitly or implicitly given your consent.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Most users / web browsers automatically accept cookies, although you can choose not to. You can manually disable and enable cookies on your PC. The process will depend on your browser and is usually part of your ‘Security Settings’.
• For further information about managing and disabling cookies, you can refer to your browser’s help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a series of web pages (see www.allaboutcookies.org) which explain to users how cookies work and can be managed.
3rd party Links:
Please be aware that our site may provide access to other web sites by linking to them. We are not responsible for the data policies (including data protection and cookies), content or security of these linked web sites.
We will retain your information for as long as is needed to provide a service to you. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at ACS Netwoeks (UK) Ltd. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You’re welcome to ask us what information we have about you, any time you like. This information will be provided to you free of charge, unless your request is viewed as either excessive or unfounded. Where we refuse to respond to a request, we will explain our reasons to you and you will have the right to complain to the ICO to contest this. We may also charge a fee to comply with requests for further copies of the same information.
We will ask you to confirm your identity before we administer your request. You can confirm your identity by sending us a copy of a suitable identity document such as a passport or driving license, plus proof of address. All information will be provided to you within 1 month of receiving the request and receipt of suitable identity documents.
If you’d like us to send your information, you can write to our team at the address below:
ACS Networks (UK) Ltd, 16 Ameysford Road, Ferndown, Dorset, BH22 9QA
We may contact you for example, with updates to our products or services.
We may also, subject to your consent, use your personal information to contact you with information about special offers and rewards. Your details won’t be shared with companies outside ACS Networks (UK) Ltd for marketing purposes without your consent.
Once you have given us the consent referred to above, from time to time we may contact you by mail, telephone, email, other electronic messaging services (such as text, voice, sound or image messages including using automated calling systems) or fax with information about our products and services.
If you’re already receiving information from us then don’t worry, you don’t need to do anything. We’ll assume that you’re happy to continue receiving information unless we hear from you.
In the unlikely event you no longer wish to receive such information from us, please let us know by emailing us at ACS Networks (UK) Ltd
We will not ask you for any account identification and/or authentication passwords or PIN numbers in an unsolicited phone call or unsolicited email, if you do receive unsolicited contact asking you for security information, please treat these with extreme caution. You are responsible for keeping your password and login details secure and you should not disclose them to anyone.
It is your responsibility to ensure that your computer is virus protected. ACS Networks (UK) Ltd accepts no responsibility for any loss you may suffer as a result of accessing or downloading information from this site.
Notification of Changes:
We may update this policy from time to time as our information practices are modified or changed. If we make any material changes to this policy that affects your personal information, we will notify you by emailing the e-mail address specified in your account or by means of a notice on this Site prior to the change. We encourage you to periodically review this page for the latest information on our privacy practices.
If you have any comments or queries concerning the website or believe any information on this site is inaccurate or have any suggestions on how the content of this site could be improved, please contact us using the most convenient contact details below:
Tel: 01202 891831 / 07831 331777
Address: 16 Ameysford Road, Ferndown, Dorset, BH22 9QA